National Bank suspends BPAY payment licence for six months
The National Bank of Moldova has suspended for six months the licence of BPAY, a company that provides payment services and issues electronic money. The decision was taken on 5 November and applies from 7 November 2026.
A thematic inspection covering 27 October 2023 to 23 February 2026 found breaches of licensing and operating requirements, along with weaknesses in internal control and risk management. The company had also failed to comply with some of the regulator’s orders.
During the suspension, BPAY must let customers check balances and get statements, meet its obligations to users and fix the breaches. The company said its website, app and cards will not work, but funds can be withdrawn by transfer to the customer’s own account at another institution or in cash at BPAY offices.
What it means for you
- If you paid utilities, transfers or other bills via BPAY, move those payments to a bank or another provider.
- Withdraw your balance to an account in your name and keep a statement for your records.
- Businesses that accepted BPAY payments should tell customers about alternative ways to pay.
Source: NewsMaker, 07.11.2026